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Night Attendant (Casual)

Job ID:
R13360
Full Time/Part Time:
Part Time
Location:
The Bentley Moose Jaw - 425-4th Avenue NW, Moose Jaw, SK S6H 8B7
Date Posted:
Jul 10, 2024
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Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to the Maintenance Manager, the Night Attendant is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional manner, cleaning and sanitization of common areas.

Key Responsibilities:

  • To run the front desk in a courteous efficient manner;

  • To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner;

  • To redirect calls as appropriate and take clear, concise messages when required;

  • To greet, assist and direct all visitors;

  • To handle various administrative and introductory accounting duties;

  • To pick up and sort internal mail;

  • To stamp, deliver and maintain mail machine for external mail;

  • To prepare packages and arrange courier pick up;

  • To arrange meeting room schedule and bookings;

  • To update phone and distribution lists;

  • To replace staff as necessary;

  • To answer and respond immediately to emergency response system;

  • To report promptly to management of maintenance & repairs that are necessary throughout the facility by entering in Maintenance Care system;

  • To always be accessible to your team and management and promptly attend any problems/concerns that may arise;

  • To maintain a clean, safe, fully stocked and well organized reception area;

  • To establish and maintain harmonious relationships with residents, their families and employees;

  • To report to management if the residents have concerns or complaints;

  • To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);

  • To provide evening security and emergency response for residents when required;

  • To clean areas according to assigned schedules using appropriate cleaning and sanitation methods and procedures;

  • To clean common areas, including furniture, kitchen and washroom fixtures, walls, ceilings, lights, vents and windows;

  • To do laundry (including washing, treating & folding);

  • To operate floor care machines and steam cleaning equipment;

  • To strip, scrub, spray, and buff all carpet and non-carpet floor surfaces;

  • To pick up garbage & recycling and transport to designated areas;

  • To adhere to established residence policies and procedures, including safety rules and safe working practices;

  • To prepare documentation as required according to residence policy;

  • To be aware of the Residents Rights & Responsibilities and endeavor to respect and promote it;

  • To attend in-service training as required in order to better serve the needs of the residents;

  • To complete The Learning Centre as monthly online training;

  • To attend staff meetings as required to be aware of changes in Residence that have taken place;

  • To participate in the Quality Improvement Program;

  • To complete other duties as assigned;

  • To uphold and promote organization’s values and philosophy relating particularly to ethics, morality, and integrity.

Required Education, Credentials and Experience:

  • Excellent interpersonal, oral and written English communication skills, demonstrating empathy and patience;

  • Ability to provide feedback on a day-to-day basis;

  • Knowledge and experience with standard institutional cleaning techniques;

  • Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable

  • Previous experience in reception is considered an asset;

  • Must exhibit professional and polished telephone manner;

  • Ability to handle multiple tasks at once, work under pressure, and meet deadlines;

  • High organized and detail focused;

  • Expertise in Microsoft Word (Word, Excel, PowerPoint, E-mail) preferred;

  • Ability to work with minimal supervision;

  • Current CPR and First aid;

  • Current Smart Choices Responsible Service Certification (Serving it Safe);

  • Current (within 6 months) Vulnerable Position/Sector Screening (VPS);

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request. 

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