Office Administrator Full Time

Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Join Our Team as an Office Administrator at Summerwood Retirement Resort!

We are thrilled to introduce Regency Summerwood Retirement Resort in beautiful Kelowna!  Be a part of this incredible opportunity to grow with us and contribute to creating a top-tier experience.

Join our growing team with a rewarding career in a vibrant community!

Location:

Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna.  This position is on site at the Kelowna location.

Job Description:
As a vital member of the team, the Office Administrator plays a key role in interacting with prospective and current residents, as well as the public. This position focuses on building relationships, fostering a welcoming environment, and ensuring the smooth operation of the Resort’s front desk and administrative activities.

The Office Administrator provides essential support to the General Manager and department heads, serving as the central hub of information for the Resort. This role requires excellent organizational, communication, and multitasking skills, as well as a strong commitment to professionalism and confidentiality.

Serve as the first point of contact for residents, guests, and callers, ensuring inquiries are addressed promptly and professionally.

Oversee front desk operations, including maintaining security protocols, managing visitor logs, and monitoring resident emergency systems.

Assist with resident requests, such as meal sign-ups, suite tours, and guest accommodations.

Support marketing efforts by hosting tours in the absence of the General Manager or Marketing Representative.

Provide clerical assistance to the General Manager and department heads, including correspondence, filing, and maintaining up-to-date records.

Manage the Resort's communication log to keep team members informed of incidents, updates, and daily activities.

Coordinate staff schedules and assist with onboarding new employees.

Handle data entry for accounts receivable, process payments, and maintain financial records.

Manage office supplies, mail distribution, and front desk float reconciliation.

Participate in management meetings and assist with minute-taking and follow-ups.

Top Perks and Benefits:

• A Strong Benefits Package
• Movement within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America)
• Free Meals at the Resorts
• Free use of Gym/Exercise Equipment
• Learning and Training Opportunities
• Work Hours are primarily Monday to Friday, but flexibility is required based on need (Evenings and Weekends in addition to daytime). 
• Number of Hours: Full time 37.5 hours per wee

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Skills for Success:

• Effective communication skills
• Proficient in MS Office
• Basic accounting knowledge
• Excellent organizational and multi-tasking skills
• Mentally and physically able to perform the duties and responsibilities of the position.

Salary:

Between $45,000-$52,000.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.