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Accounts Receivable Advisor

Job ID:
Full Time/Part Time:
Full Time
Support Office - Ontario - 5015 Spectrum Way, Suite 600, Mississauga, ON L4W 0E4
Date Posted:
May 15, 2024
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Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Job Description

Reporting to the Revenue Cycle Manager, the Accounts Receivable Advisor's primary responsibility is to support the residences for all Yardi billing related issues and collections, proactively identify opportunities to improve, develop and maintain procedures for receivables processes.

This is a hybrid working environment with the expectation to be in the office 3 times a week.

Key Responsibilities

- To oversee the resident maintenance and billing processes completed in the residences using Yardi for multiple client businesses;
- To conduct reviews of monthly reports and reconciliations to monitor accuracy and completeness of billings and compliance to corporate policies;
- To proactively identify opportunities to improve and develop receivables processes and procedures;
- To oversee month end closing, as well as billing and EFTs (Electronic Fund Transfers) by the sites;
- To perform Support Office banking and follow-up on PGT and CTS deposits;
- To monitor rate increases and review census for accuracy;
- To calculate and prepare resident annual rent increases on a monthly basis;
- To reconcile resident accounts if there are any issues and escalate homes not following policy to manager;
- To review and approve resident refunds, and to follow up on the stale dated refund cheques;
- To ensure that corporate cash flow is maximized by ensuring residents pay on a timely basis;
- To process NSF payments, as well as monitor and track collections activities for all accounts over 30 days;
- To process and monitor desktop audits as per schedule;
- To establish effective working relationships with management in the homes and provide support and virtual training as required;
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Cogir's Code of Conduct;
- To complete all other duties as assigned.


- Degree or diploma in Business Administration
- Previous general accounting experience in a complex and high volume finance environment
- Familiar with Microsoft Office suite (Excel, Word, Outlook, Powerpoint)
- Experience with Yardi considered an asset
- Highly organized and detail oriented with excellent multi-tasking and problem solving skills
- Excellent communication, interpersonal and client services skills
- Able to communicate with all levels of organization's management
- Positive attitude with a can do approach to finding solutions
- Dedication to exceptional performance
- Ability to manage change with enthusiasm
- Passion for ongoing learning and growth
- Experience in a mid to large-size company preferred

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request. 

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