Concierge Casual (Evening/Night)
Description
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
For over 25 years, we have dedicated every day to the happiness of retirees.
Human Focus – Creativity - Excellence
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Join Our Team as a Concierge Casual (Evening/Night) at Summerwood Retirement Resort!
Location:
Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site within Kelowna.
Job Description:
Under the direction of the Concierge Supervisor, you will be supervising and performing duties encompassing hosting, housekeeping, laundry and the security and well-being of the Residents within established guidelines and procedures assigned.
Key Responsibilities:
- Set an example for staff in conduct, grooming, and appearance.
- Respond to resident emergency alarms, assess situations, and call for ambulance if needed.
- Monitor front door security, ensuring all visitors are signed in as required.
- Answer phones, book guest meals, schedule in-house appointments, and record incidents.
- Foster a positive, friendly atmosphere through professional communication with residents.
- Provide food services for special events and external groups, showcasing the level of service for residents.
- Set up and participate in activities planned by the Activity Director.
- Act as a host/hostess in the dining room, assisting Food and Beverage Servers during meals and events.
- Serve as Fire Captain during fire emergencies until the Fire Department arrives.
- Maintain building security through alarm systems and regular security checks.
- Perform assigned cleaning and laundry duties, report equipment issues to Maintenance.
- Respond to resident requests, assess problems, and perform minor maintenance (e.g., unplug toilets, reset breakers).
- Reports damaged or inoperable equipment, furniture and fixtures to the Maintenance department.
- Assist with new employee orientation and perform other related duties as assigned.
Top Perks and Benefits:
- Competitive Benefits Package.
- A supportive and collaborative work environment.
- Complimentary meal provided during shifts.
- Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
- The chance to make a meaningful difference in the lives of seniors.
Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.
Education and Experience:
- Two years recent related experience in the hospitality industry.
- Serving it Right.
- WHMIS
- Food Safe
Skills for Success:
- Able to communicate effectively both verbally and in writing.
- Mentally and physically able to perform the duties and responsibilities of the position.
- Able to plan, organize and direct people and functions.
- Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.
Salary and Hours of Work
- This is a casual position
- The hourly wage for this position is $21.27 plus $2.00 Premium for Overnight
Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.
